QUICK ANSWERS • CLEAR RULES • SAFER USE

Your Answers Are Here

This page brings together the essential information you may need before getting started with ReBALKAN or while managing your listings. We provide clear answers about account creation, phone verification, Premium packages, Token usage, listing review, multilingual publishing, favorites and safer communication. Open any question to find the relevant explanation without searching through long documents. These answers describe how the platform generally works, while account-specific package terms and current transaction conditions are always displayed on the relevant action screens.

✓ 14 ESSENTIAL QUESTIONS
★ SUPPORT IN 4 LANGUAGES
Frequently Asked Questions (FAQ)
14
QUESTIONS ANSWERED
1
SIMPLE ACCOUNT
AI
MULTILINGUAL REACH
✓
SAFETY GUIDANCE
General Information

Find the answer you need in one place

The questions below are intended to help you understand the platform quickly and manage your listings more easily. If you need further assistance, you can contact us via the Contact page.

The questions cover accounts and verification, Premium packages and Tokens, listing publication and management, multilingual reach and safer transactions. Open an answer to understand the general rule, your responsibilities and any current conditions that should be reviewed before taking action.

You can sign in with your Gmail account in a single click. Thanks to the Google OAuth system, your account is automatically created without filling out additional forms.

Phone verification is required to prevent fake accounts and spam listings. After entering the SMS code sent to your mobile number, you gain the right to publish listings. This system increases overall platform security.

A Token is a digital usage right required to publish listings or access premium features. Listing publication operates through the Token system.

You can earn a Premium package containing duration and Tokens by watching the required videos in seasonal advertising campaigns, or purchase an available Premium package directly. Current duration, Tokens, conditions and price are shown on the package screen.

The validity of Tokens is linked to the premium membership duration. When the premium period expires, unused Tokens may automatically become invalid or be removed. Users are advised to use their Tokens before expiration.

Created listings are reviewed by automated systems and, when necessary, by administrators to ensure compliance with platform rules and legal standards. Listings that meet the requirements are published.

Listings may be rejected or removed if misleading content, incorrect categorization, copyright violations, illegal products, or violations of platform rules are detected.

ReBALKAN’s AI-powered system can automatically translate your listing into the available platform languages. This allows your listing to reach a wider audience.

ReBALKAN acts as a digital intermediary platform between buyers and sellers. Payment and delivery processes are the sole responsibility of the parties involved. The platform does not provide direct payment or shipping services.

By logging into your account, you can edit, deactivate, or completely remove your listings. All listing management actions are available in your user panel.

Premium duration and Token balance may be redefined according to the new package. Remaining time or Tokens from a previous package may not carry over; review the current notice before confirmation.

Tokens may be used to publish listings, make supported listing changes, renew a listing date and apply eligible visibility features. The required amount is shown before each action.

You can view listing details without signing in. Saving a favorite to your account requires sign-in; the favorite page provides a notice and a sign-in link.

Do not make advance payments or share personal or financial information. Report the situation through available ReBALKAN channels and independently verify the owner and the advertised product, vehicle or property.

Current conditions on the action screen apply

Premium duration, Token amounts, pricing, campaigns and supported actions may change over time. The FAQ explains the general operating model; the current information applicable to your account or intended action is displayed on the relevant screen before confirmation.

Need more detailed assistance?

Explore the How It Works guide to see the complete listing journey. If your question relates to an account, technical issue or specific situation, contact us directly through the Contact page.

Open the How It Works Guide
Contact Us