Privacy Policy

This Privacy Policy explains how personal data may be processed within the scope of services provided through the ReBALKAN platform. ReBALKAN aims to act in line with core data protection principles (lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation and security). This document is prepared by taking into account North Macedonia personal data protection regulations and European data protection principles. We recommend reviewing it periodically.

Scope : This policy covers the website, mobile-friendly web interfaces, platform forms, listing creation/management processes, and support/contact channels.

Definitions : “Personal data” means any information relating to an identified or identifiable natural person. “Processing” includes collection, recording, storage, alteration, transfer, making available, restriction, deletion/anonymization and similar operations.

What data may be processed? : Account/contact data (e.g., email/phone), listing content (title/description/features/location selection), technical data (IP address, browser/device info, timestamps, error/security logs) and other limited data necessary to provide the service. ReBALKAN follows a data-minimization approach.

Purposes of processing : Providing services (account operations, publishing/managing listings), platform security and abuse prevention, technical improvement and performance measurement, legal compliance, and handling user requests/support processes.

Legal basis : Personal data may be processed based on necessity for service performance, legitimate interests (e.g., security/abuse prevention), compliance with legal obligations, and where required, consent. Processing is limited to the minimum necessary for the stated purposes.

Sharing with third parties : ReBALKAN does not sell personal data. Where necessary to provide the service, limited sharing may occur with service-provider categories such as infrastructure/hosting providers, CDN services (media delivery), analytics services (platform performance), and verification/communication services (e.g., SMS verification). Such sharing is limited to service provision purposes and subject to appropriate safeguards.

International transfers : Depending on service-provider locations, data may be processed/transferred via servers outside the country. In such cases, ReBALKAN aims to maintain an appropriate level of protection and applies technical/organizational measures required by applicable rules.

Retention : Data is retained for as long as necessary for processing purposes. Account and listing data may be kept in line with the lifecycle of the account/listing; technical logs may be retained for limited periods for security and error analysis. Retention may be extended where required by legal obligations or dispute resolution needs.

Deletion / anonymization : Where permitted and/or required by law, personal data may be deleted, destroyed, or anonymized. ReBALKAN aims to avoid retaining unnecessary personal data.

Cookies and similar technologies : ReBALKAN avoids unnecessary cookies and does not implement marketing-oriented tracking mechanisms. For details on necessary cookies and minimal analytics usage, see: cookies

Security : ReBALKAN applies reasonable technical and organizational measures to protect personal data against unauthorized access, loss, alteration or disclosure. However, absolute security cannot be guaranteed for internet-based transmissions.

User rights : Subject to applicable law, you may have rights such as being informed, access, rectification, deletion/anonymization, restriction, objection, and under certain conditions, data portability.

Exercising your rights : You may contact us via our communication channels for privacy-related requests. Identity verification may be required for security. Requests are assessed within the timelines and conditions set by applicable law.

Third-party links : The platform may contain links to third-party websites. ReBALKAN is not responsible for their privacy practices. Please review their own policies.

Children’s privacy : ReBALKAN services are intended for adults. If data relating to minors is identified, actions may be taken in accordance with applicable rules.

Policy updates : ReBALKAN reserves the right to update this policy. Updates become effective upon publication. Material changes may also be communicated separately.

Contact : For privacy-related questions and requests, please use: contact