DATA MINIMIZATION • TRANSPARENCY • USER RIGHTS

Your Data. Your Rights. Clearly.

This Privacy Policy explains how personal data may be processed within the scope of services provided through the ReBALKAN platform. ReBALKAN aims to act in line with core data protection principles (lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation and security). This document is prepared by taking into account North Macedonia personal data protection regulations and European data protection principles. We recommend reviewing it periodically.

✓ 19 CLEAR TOPICS
★ CONTROL AND SECURITY
Privacy Policy
19
POLICY TOPICS
DATA MINIMIZATION
USER RIGHTS
SECURITY MEASURES

How do we handle personal data?

This policy explains the data that may be processed, the purposes involved, retention and sharing principles, user rights and how those rights may be exercised. Open any section to reach the relevant information directly.

This policy covers the website, mobile-friendly web interfaces, platform forms, listing creation/management processes, and support/contact channels.

“Personal data” means any information relating to an identified or identifiable natural person. “Processing” includes collection, recording, storage, alteration, transfer, making available, restriction, deletion/anonymization and similar operations.

Account/contact data (e.g., email/phone), listing content (title/description/features/location selection), technical data (IP address, browser/device info, timestamps, error/security logs) and other limited data necessary to provide the service. ReBALKAN follows a data-minimization approach.

Providing services (account operations, publishing/managing listings), platform security and abuse prevention, technical improvement and performance measurement, legal compliance, and handling user requests/support processes.

Personal data may be processed based on necessity for service performance, legitimate interests (e.g., security/abuse prevention), compliance with legal obligations, and where required, consent. Processing is limited to the minimum necessary for the stated purposes.

ReBALKAN does not sell personal data. Where necessary to provide the service, limited sharing may occur with service-provider categories such as infrastructure/hosting providers, CDN services (media delivery), analytics services (platform performance), and verification/communication services (e.g., SMS verification). Such sharing is limited to service provision purposes and subject to appropriate safeguards.

Depending on service-provider locations, data may be processed/transferred via servers outside the country. In such cases, ReBALKAN aims to maintain an appropriate level of protection and applies technical/organizational measures required by applicable rules.

Data is retained for as long as necessary for processing purposes. Account and listing data may be kept in line with the lifecycle of the account/listing; technical logs may be retained for limited periods for security and error analysis. Retention may be extended where required by legal obligations or dispute resolution needs.

Where permitted and/or required by law, personal data may be deleted, destroyed, or anonymized. ReBALKAN aims to avoid retaining unnecessary personal data.

ReBALKAN avoids unnecessary cookies and does not implement marketing-oriented tracking mechanisms. For details on necessary cookies and minimal analytics usage, see:

ReBALKAN applies reasonable technical and organizational measures to protect personal data against unauthorized access, loss, alteration or disclosure. However, absolute security cannot be guaranteed for internet-based transmissions.

Subject to applicable law, you may have rights such as being informed, access, rectification, deletion/anonymization, restriction, objection, and under certain conditions, data portability.

You may contact us via our communication channels for privacy-related requests. Identity verification may be required for security. Requests are assessed within the timelines and conditions set by applicable law.

The platform may contain links to third-party websites. ReBALKAN is not responsible for their privacy practices. Please review their own policies.

ReBALKAN services are intended for adults. If data relating to minors is identified, actions may be taken in accordance with applicable rules.

ReBALKAN reserves the right to update this policy. Updates become effective upon publication. Material changes may also be communicated separately.

When you sign in through a provider such as Google or Facebook, limited information shown on its consent screen may be received to create and verify your account. ReBALKAN does not see or store your external account password. The provider's own data terms also apply.

Published listings, account profiles and contact details you choose to display may be public and indexed by search engines. After removal, content may remain temporarily in third-party caches. Do not place unnecessary personal information in listing text or images.

For privacy-related questions and requests, please use:

Identity verification may be required for privacy requests

Reasonable verification steps may be applied to prevent personal information from being disclosed to an unauthorized person. Requests are assessed under applicable rules, technical possibilities and legal retention obligations.

Review the related data policies

Cookie use and account security are explained on dedicated pages. Use the Contact page for a specific privacy request or question.